Information We Collect
Depending on your use of our services, we may collect your name, email address, billing details, account identifiers, service usage information, device and browser metadata, and support communication content.
Payment Information
Payments on our platform may be processed by regulated third-party payment providers, including Razorpay. We do not store full card numbers, CVV, or complete bank credentials on our servers. Payment processors may collect and process transaction metadata such as payer name, billing country, currency, transaction amount, payment status, and fraud-risk indicators to complete and secure transactions.
How We Use Information
- To provide and maintain our products and services.
- To improve features, reliability, and user experience.
- To communicate important updates and support responses.
- To prevent abuse, fraud, and unauthorized access.
- To verify and reconcile domestic and international payments.
- To comply with legal, tax, accounting, and regulatory obligations.
Data Sharing
We do not sell personal information. We may share limited data with trusted service providers strictly for operations such as payments, hosting, and analytics, subject to appropriate safeguards.
International Data Transfers
If you access our services from outside India, your information may be transferred to and processed in jurisdictions where our service providers operate. Where required, we implement reasonable contractual and operational safeguards for cross-border data transfers.
Data Retention
We retain personal information only for as long as necessary to deliver our services, resolve disputes, enforce agreements, and satisfy legal, regulatory, tax, and financial reporting requirements.
Data Security
We use reasonable technical and organizational measures to protect your information. No digital system is fully risk-free, but we actively work to reduce security risks.
Cookies and Analytics
We may use cookies and similar technologies for authentication, session continuity, performance monitoring, and product analytics. You can manage cookies through your browser settings, though some features may not function correctly if certain cookies are disabled.
Your Choices
You can contact us to request access, correction, or deletion of your personal information where applicable by law.
International Privacy Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to request data portability.
- EU/EEA: Where GDPR applies, processing is based on consent, contractual necessity, legal obligations, or legitimate interests.
- UK: UK GDPR rights are available to eligible users in substantially the same manner as EU rights.
- California: Eligible users may request disclosure, deletion, and correction of personal information, subject to legal exceptions.
- India: Users may exercise rights available under applicable Indian data protection laws, including correction and erasure where applicable.
To exercise rights, contact support@vasasu.com from your registered email address with sufficient details to verify your request.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe a child has submitted personal information to us, contact us so we can take appropriate action.
Regulatory and Legal Disclosures
We may disclose information when required by applicable law, court order, legal process, or to protect the rights, safety, and integrity of our users, our business, or the public.
Changes to This Privacy Policy
We may update this policy periodically. Material updates will be reflected by revising the effective date on this page. Continued use of our services after updates constitutes acknowledgment of the revised policy.
Contact
For privacy-related questions or data requests, contact support@vasasu.com.